In our work with organizations and organizational leaders, we take into account existing structures and systems and their impact upon performance. We assist our clients to master an awareness of the complex forces at play and the inter- relatedness of all parts of the system and to integrate global and local signals and clues to identify what is important. Our focus is on building leadership capacity and on creative solutions to both known challenges and unseen possibilities. Perhaps the best way to gauge the nature of our work and its impact is to consider that the great majority of our clients extend their original contracts, and that lasting working relationships and friendships are generated. We not only bring senior level expertise to the table but also genuine collaboration and connection that go beyond most business dealings. This page along with the case studies section will describe some of the results that our clients have reported. It will also give you an understanding of our approach as well as what makes us different from most consulting groups. Expected Results
from our clients relates to an expanded perspective about themselves, leadership and the world. “The mental image I had of a manager as leader has been forever altered for the better. I can honestly say I walked away with a deeper understanding of what it takes to lead as we forge ahead into the new millennium.” Gabriel Ortega, Manager, C&I Customer Portfolio, Chevron
reported dramatic results. “After our session with you, I saw participation as never before among our executive team.” Norm O’Shea, VP of Manufacturing, SBE, Inc.
to do in my organization. I have already sent out an e-mail this morning to my boss. Do you ever realize the impact that your guidance and principles have on people and organizations?” Dale Bouguennec, Executive Director Customer Relations, Cingular Wireless
these areas cannot be overstated. “I am looking at situations with eyes wide open and noticing I am not prejudging or interpreting but listening better. I can feel changes within me in the workplace and even at home as I enter into dialogues and communicate differently….more openly.” Cheryl Frydel, Pulmonary Clinical Services Director, Kaiser Permanente
demonstrable behavioral changes. “My coach helped me overcome mental roadblocks and unconscious dead ends so that I can perform at a high level.” Jon Ewigleben, Supervising Civil Engineer Community & Economic Development Agency, City of Oakland Our Unique Approach We go deeper. We know many techniques and use them when appropriate. However, our focus goes beyond the superficial techniques of most entry- level consulting and coaching programs, which often rely upon a single model or assessment tool. We see each individual and organization as unique. We actually “consult” with and “coach” our clients. We do not try to diagnose how they fit into our preconceived models. We use our resources and creativity to respond to the perceived and hidden agendas, needs, and potential of our clients. We design programs and interventions that fit a particular individual, team, organization or community. Our programs are highly experiential and challenging. A specialty is creating learning “experiences” that provide a laboratory for attitudinal and behavioral change, not just acquiring conceptual knowledge. Usually a combination of group experiences and individual coaching is involved. We are flexible. We can provide a wide range of services, with a preference toward in-depth work over time that will have staying power and not be just a quick-hit “fix” that is likely to soon be forgotten. We are proactive and focus on developing the “whole” person and organization. While we are skilled at working with “performance” issues, we prefer to do so in the context of developing individual and collective potential. We recognize that such issues are often complex and reciprocally influenced. We value and practice integrity in our work and lives. We engage our clients in levels of truth-telling and feedback in respectful, sensitive and direct ways that allow it to be heard and acted upon. We encourage emergent leadership. We recognize that leadership can come in many forms and from anywhere within an organization. We assist organizations in maximizing their leadership potential. Our approach is not for everyone. It requires an organization that is serious about wanting effective leaders with cutting-edge knowledge, perspective and skills. We seek to work with organizations that are willing to go beyond cosmetic appearances and invest in the development of their people over time so they are equipped to meet and respond to the unfolding challenges and rapidly changing circumstances of our modern world. Prerequisites for individuals entering our leadership development programs and coaching include interest in a big picture view, a willingness to be actively engaged and a desire for excellence. |
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